RVC Camera – Common problems and solutions

1. Are there any network requirements for using a GigE (Ethernet) camera?

To use a GigE (Ethernet) camera, the network must be Gigabit or higher. Otherwise, insufficient bandwidth may cause issues with camera operation. As shown in the figure below, ensure the speed is greater than or equal to 1.0 Gbps.

Check path:
Settings → Network & Internet → Change Adapter Options
Select the active Ethernet connection, right-click and choose “Status” to view the speed.

2. If the computer has two or more network cards, how should they be configured?

Windows environment:

① First, check the network card information through the Device Manager pop-up window to confirm the network address corresponding to the port connected to the camera.

② If the computer has two network ports and both are on the same subnet, there is no need to confirm which port is connected to the camera. It is sufficient to ensure that they are on the same subnet.

③  If the two network ports are not on the same subnet, first confirm the address of the corresponding port through the network name.

Confirm the network port to which the camera is connected by checking the camera’s connection status while plugging and unplugging the network cable.

After confirming the network port, check the network address of the corresponding port.

Use either [One-Click Configuration] or [Manual Configuration] to set the camera to a network address within the same subnet as the corresponding port.。