Technical Support
7x24 Hour Technical Support
We provide comprehensive technical service support 24/7.
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Remote video services
If you encounter technical questions during the use of the product, please contact us. We can provide remote video services, connect with after-sales specialists and technical engineers, and provide remote guidance services together.
Remote guidance facilitates communication
Digital services
With your authorization, our technical engineers can remotely connect your robot through the Internet, view various parameter configurations of robot products, and quickly troubleshoot problems for you.
Quickly troubleshoot issues for you
Frequently asked questions
We have compiled some common question answers for you. You can find the problems you encounter during product use by searching, which can help you quickly find solutions.
Online question submission
You can also submit your problems online and send them to us. We will provide feedback to our technical service and after-sales personnel as soon as possible to help you quickly find a solution.